Terms & Conditions
Orders not claimed within 30 days of notification will be subject to storage and handling charges.
Payment terms are subject to company approval at any time before delivery.
Once an order has been accepted, it cannot be cancelled without written approval from our office.
Title to all property remains in the seller until paid for in full (properly endorsed and cleared)
Prices are F.O.B factory Los Angeles, CA
Interest of 1-1/2 % per month is charged on past due accounts. Legal fees incurred in the collection of any accounts are to be paid by the debtor.
All disputes arising hereunder shall be heard in the County of Los Angeles, State of California.
Once AMKO Restaurant Furniture, Inc. receives an order, it is fully binding and not subject to cancellation or changes by customer.
In the rare case where Amko approves a cancellation or change, the customer will be held responsible and liable for all costs incurred ( i.e. Shipping cost of returning and shipping back replacements)
Change or cancellation done verbally is not enough. A change or cancellation is only honored when done in writing, with Amko's consent.
ORDER INFORMATION:
To order, please call us
first (323-234-0388). When placing an order, we would need the following
information: product number or code, quantity, color of vinyl or fabric if
necessary, finish of wood or metal, required height for seat or base, size (for
table tops) and other pertinent details. We will then calculate your total
order plus shipping charges based on quantity, weight and shipping destination
(if you are not picking up the order from our warehouse). For orders
going to California, sales tax of 9.75% will be applied (if
you are not tax exempt).
If your company has an
account with us, we would need your order in writing (like a PO) and faxed to
us (323-234-1130). Please make sure that the PO contains all the required
details.
PAYMENT:
Deposit of 50% is required before processing an order. We accept Credit Card, Cash and personal/company check (please do not mail cash).
We would
require 50% balance before we ship out your order (or 50% Balance COD
if you are picking it up from our warehouse).
QUOTES & PHONE/FAX ORDERS:
Written quotations are
valid only for 30 days, unless extended in writing.
PRODUCTION TIME:
Production of your order
would take from 2 days to 3 business weeks (weekends not included) depending on
the quantity and description of your order and stock availability.
Production will begin upon receipt of 50% deposit.
DELIVERY OR
TRANSPORTATION:
Once production of your
order is completed, delivery can be arranged. Delivery or transportation
time is normally 5 to 10 business days, depending on the destination (day of
pick up, weekends and holidays not counted). Deliveries outside the
nearby 48 states will take longer. Please specify if the destination has
a lift gate or not (lift gate is a factor in the delivery cost).
All prices are FOB from
our Los Angeles, CA warehouse. Customer should advise us on preferred
shipping method or company. If no carrier is named, Amko Fixtures
reserves the right to ship by any method deemed appropriate and will not be
responsible for the freight charges. All delivery dates are only
estimates and orders that arrive later than the scheduled date are free from
penalties. Delivery date is subject to stock availability and
Amko Restaurant Furniture is not responsible for late delivery if
there is an accident or other natural causes beyond our control.
CANCELLATION AND
CHANGES:
Once
Amko Restaurant Furniture receives an order, it is fully binding and
not subject to cancellation or changes by the customer. In the rare case
where Amko approves a cancellation or change, the customer will be held
responsible and liable for all costs incurred. Change or cancellation done
verbally is not enough. A change or cancellation is only honored when
done in writing, with Amko consent.
WILL CALL:
Customers will be
notified when pick-up orders are ready. Orders not picked up in 30 days of
notification will be subject to storage and handling charges. If after 90 days
the ordered items are not picked up, then Amko reserves the right to sell the
items for the outstanding balance. Deposits for items not picked up are
non-refundable.
ONE-YEAR WARRANTY:
All items produced by
AMKO Restaurant Furniture, INC. are warranted to the customer for one year
from the date of the original invoice. We provide one-year warranty on our
products’ workmanship with normal use and service. The warranty does not
include upholstery materials. The warranty does not apply to any products
that have been misused, neglected, vandalized, altered or repaired by any party
other than Amko Inc. During this warranty period, Amko Fixtures’
sole obligation is to repair or replace products proven to be defective due to
faulty workmanship and materials. AMKO Restaurant Furniture,
INC. will not be liable for any loss, damage, or injury to persons or property
after the products have been received, inspected and found to be in good
condition and meeting the customer’s requirements. Any warranty not
explicitly stated herein are excluded and disclaimed
by AMKO Restaurant Furniture, INC. without any limitations.
RETURNS:
Returns are not allowed
except prior agreement with AMKO Restaurant Furniture, INC. and are
subject to 40% re-stocking fee. Cost of pick-up and re-delivery of the items is
also at the customer’s expense. Unauthorized returns will be refused and
sent to the customer freight collect.
CLAIMS:
The carrier (freight or
trucking company) is responsible for the safe delivery of goods.
Therefore all claims for loss, shortages or damage should be directed at the
carrier. It is the customer's responsibility to check any damages or
shortage on the carrier’s bill of lading upon delivery. The customer is
advised not to sign on the bill of lading if there is damage or shortage.
Check the items first before signing. Once you sign and then report
damage or shortage, the carrier might refuse to honor your claim. We will
assist the customer in settling claims, but we are not responsible for damage
in transit.
RETURNED CHECKS:
The customer will be charged
an additional $20 for any check given to AMKO Restaurant Furniture, INC. and
returned by the bank for any reason